101 service

101 is a 24-hour number provided by the police and local council to deal with community safety issues, including anti-social behaviour, low level crime and issues affecting quality of life. The 101 service provides advice, information and action for the following issues:

Vandalism, graffiti and other deliberate damage to property

  • Noisy neighbours
  • Intimidation and harassment
  • Abandoned vehicles
  • Rubbish and litter, including fly tipping
  • People being drunk or rowdy in public places
  • Drug-related anti-social behaviour
  • Problems with street lighting

101 service has been piloted in Sheffield since June 2006. The service was previously funded by the Home Office who unfortunately withdrew funding in February 2008; however, Sheffield City Council stepped in and provided funding to keep the service operational until at least March 2009.

The Partnership is now working to secure the long term future funding for the service and with partners across South Yorkshire see if we can expand this highly successful service to cover Barnsley, Rotherham, and Doncaster.

101 has taken over 125,000 calls since we started and made a real difference to people lives that have used the service. When you call you will speak with one of our highly trained 101 advisers, who will deal with enquiries, 24 hours a day, giving advice and information where needed, arranging for action to be taken when appropriate or by directing the caller to a person or organisation who can help them.
We are able to coordinate the most appropriate response or advice from a number of partners within both the police and the council. This may mean involving both the police and the council to resolve a particular issue and we can do this on the caller’s behalf.

Calls to the 101 service will be charged at a fixed rate of 10p per call, whether from a landlines or mobiles. The partnership is currently working on pulling together a business case to secure the services future.

More information about 101 can be found at www.101.gov.uk or call the partnership manager Jacqueline Bland on 0114 2196693